Billing
How are payments processed for services?
Pulse Transport contracts with a third-party billing vendor to process claims on behalf of patients. The ambulance crew will collect the responsible party and any insurance information at the time of service. We will provide that information to our billing vendor who submits the claim to the designated insurance carrier or carriers for processing.
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Pulse Transport or any of its employees cannot guarantee an insurance provider will approve and pay the claim for transport. Each beneficiary should understand their specific insurance plan as they vary with respect to ambulance coverage, co-pays and deductibles.
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Notice of Privacy Practices
Certain laws require that you be provided "notice" of our privacy practices that relate to your medical information. Our privacy practices are contained with this "notice." This "notice" applies to the protected health records of your care provided by Pulse Transport and its employees, staff and volunteers.